Delete Your SoundboardGuys Account

How to permanently delete your account for the SoundboardGuys website and the SoundboardGuys app for iOS and Android, and what happens to your data.

How to delete your account

Sign in to your SoundboardGuys account at soundboardguys.com/account/login. Use the same sign-in method you use in the app (email, Google, Apple or Discord).
Open Settings → Account.
Scroll to the bottom and tap Delete account.
Type your username (and your password, if your account has one) to confirm, then tap Delete my account.
Your account is deleted right away and we send a confirmation email to the address on the account.

Can't sign in?

Email [email protected] from the email address on your account with the subject “Account deletion request” and include your username. We may ask you to confirm you own the account, then we delete it and reply to confirm, usually within 7 days.

Data that is deleted

Your account and profile: username, display name, email address, password, sign-in connections (Google, Apple, Discord), profile picture, banner, bio, social links and settings
Your liked sounds
Soundboards you created, including their custom images
Sounds you uploaded that are still waiting for review, and their audio files
Sound images you submitted that were not approved
Your login sessions, “remember me” tokens, email history and per-user sound stats

Data that is kept

Approved sounds you uploaded stay on SoundboardGuys, but are moved to the SoundboardGuys house account and are no longer linked to you.
Sound images that were approved stay in the shared image library, with no link to you.
Reports you filed about sounds are kept for moderation, with your name removed.
Payment records. Our payment processors (Stripe, Apple and Google) keep transaction records as required by tax and financial laws. We do not store your card details.

Retention period

Deletion happens immediately when you confirm. Copies of deleted data may remain in our encrypted server backups for up to 30 days before the backups are overwritten. Backups are only used to recover from outages and are never used to restore a deleted account.

Pro subscriptions

If you subscribed to Pro on the website, deleting your account cancels the subscription right away and you won’t be charged again.

If you subscribed to Pro in the app through the App Store or Google Play, deleting your account does not cancel that subscription. Cancel it yourself first:

iPhone/iPad: Settings → your name → Subscriptions → SoundboardGuys → Cancel Subscription
Android: Google Play Store → profile icon → Payments & subscriptions → Subscriptions → SoundboardGuys → Cancel